JUMP TO SOLUTION Solved

Original topic:

Phone has been overheating and running very slow

(Topic created: 4 hours ago)
25 Views
Smokymountain
Constellation
Options
Galaxy S24

I was wanting to reach out to someone at Samsung to let them know that ever since the last security patch after the official one ui 7 update my phone has been getting really hot and running very slow. Ram is clean and clear as well as storage. It never heated up like this before. I'll be watching reels and it'll get hot to the touch... its been fine the whole time I owned it until right after this last security patch a couple weeks ago. Please help 

49 Replies
Robin621k
Honored Contributor
Options
Galaxy S24
Yes there is a May update!
0 Likes
Reply
S76
Cosmic Ray
Options
Galaxy S24
Samsung will just tell you it's a hardware issue when just about all of us got these battery issues following the update and without changing other settings on our phones
userRTviOdvL1Z
Constellation
Options
Galaxy S24
I am curious to know if anyone else has experienced their phone overheating when connected to Android Auto following the recent update.
Stereo386
Nebula
Options
Galaxy S24
Overheating and crazy Battey drain has been an ongoing One ui7 issue ever since the betas for one ui 7. Various Apps go rogue for various reasons (example: like youtube when commenting while watching videos) for some reason youtube starts using up battery like crazy and heating up like crazy out of nowhere. Once you restart the app that is overheating and overworking (for no reason) is done and the phone cools off. Until the next one does it then rinse and repeat. Good luck. I hope this stops with one ui 8. I have a flagship beast of a phone that I can't use properly because of said issues.
Stereo386
Nebula
Options
Galaxy S24
This is what needs to be fixed. YouTube out of nowhere doing this. I'm watching videos, and then randomly all of a sudden the app goes into overdrive and the CPU goes through the roof and so does the temperature. I will post some more pictures of these graphs. 1752070906856.jpg
0 Likes
Reply
Youu
Neutron Star
Options
Galaxy S24
My phone isn't overheating1752075979880.jpg
0 Likes
Reply
Stereo386
Nebula
Options
Galaxy S24
It happens randomly
0 Likes
Reply
Stereo386
Nebula
Options
Galaxy S24
Check if you see any spikes in the CPU Tab like shown above when your phone is hot. You will see it gets super hot when the spike happens.
In the CPU tab you can see both the temperature line and the CPU line at the same time for comparison.
0 Likes
Reply
Stereo386
Nebula
Options
Galaxy S24
Just for an example the screenshot below shows the spikes for both CPU and temp, the only reason, that there aren't any dots to click on is because it was after a start up after updating the Google play security update. If its not during start up it will give you some dots to click on to see what is causing it and 95% of the time it is youtube on top of the list using CPU like crazy and that is what overheats the phone. I hope this helps some of you to monitor your phone to get to the bottom of this overheating issue that a lot of devices are having1752077116017.jpg
0 Likes
Reply
Babigirl914
Galaxy
Options
Galaxy S24
I have the Galaxy s24 ultra and haven't had a problem with this phone since it came out. But since the last update I have noticed that my phone has been running really hot and the battery is dying pretty quickly when I look at settings it says it at times my Google Play services had woke my phone over 100 times it's like it's not going to sleep I don't understand why but even the battery says it's at 155% at that time what is going on with my phone? It's like they came out with the new watches and the new flip and fold phones in my phone is like **bleep** it out now I don't understand anyone going through this problem or know of something that I can do to fix it?. 

image


0 Likes
Reply