JUMP TO SOLUTION Solved

Original topic:

Phone has been overheating and running very slow

(Topic created: 05-04-2025 03:52 PM)
7949 Views
Smokymountain
Constellation
Options
Galaxy S24

I was wanting to reach out to someone at Samsung to let them know that ever since the last security patch after the official one ui 7 update my phone has been getting really hot and running very slow. Ram is clean and clear as well as storage. It never heated up like this before. I'll be watching reels and it'll get hot to the touch... its been fine the whole time I owned it until right after this last security patch a couple weeks ago. Please help 

JUMP TO SOLUTION
Deezi
Galaxy
Options
Galaxy S24
Heck no .. last time I did that I spent 2 hours on the phone with my phone company.. they had to send me a new SIM card or a esim.
meself
Honored Contributor
Options
Galaxy S24
Shouldn't of needed a new Sim its easy to do
0 Likes
Reply
Deezi
Galaxy
Options
Galaxy S24
I know exactly how to do it.. I've been doing it for years... The problem is the first time I did it with this phone particular phone it messed up my SIM card. I'm just as puzzled I'm still scratching my head about it but something went wrong and caused me to have to get a new SIM card.
07y2
Constellation
Options
Galaxy S24
Yes my phone is all messed up slow, freezing, shutting off randomly
Deezi
Galaxy
Options
Galaxy S24
Yup me too . After the update?
0 Likes
Reply
userRrEGTWSlI5
Constellation
Options
Galaxy S24
My Z flip 6's main screen turns black now after the one UI update. After 3 restarts it works again.

NOW, I have the new S25+ and my Galaxy Watch 7 is continously disconnecting from my phone.
chibi-des
Cosmic Ray
Options
Galaxy S24
Geniune question around 9/2024 I had my phone sent in and maintenance for it lagging and glitching, so I used the warranty. Problem hasn't shown till this update but now its been even worse it happens much more often when I open the camera or full screen any apps ? Is it possible to still send it back in or no ? 
Also is it just the model ?? 
meself
Honored Contributor
Options
Galaxy S24
Have you cleared the phone cache
0 Likes
Reply
chibi-des
Cosmic Ray
Options
Galaxy S24
Yes I have cleated the cache and done the reboot, and troubleshooting all recommended by Samsung i even did a full factory reset
0 Likes
Reply
meself
Honored Contributor
Options
Galaxy S24
Can also submit feedback what issues are you having exactly is it a app or screen issue
0 Likes
Reply