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Original topic:

Q990D Loses center channel audio

(Topic created: 05-24-2025 08:21 AM)
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‎05-24-2025 08:21 AM (Last edited ‎06-12-2025 05:43 PM by Samsung Moderator ) in 

Home Theater

Hi there. Similar to issues others have reported here, my q990D periodically drops the audio on startup. Interestingly, it’s only the center channel that fails. It is connected to a new S90 TV through the eARC port using the provided HDMI cable. All firmware is updated to latest version. Interestingly, the surround channels still have audio, just the center channel is missing. 

I can usually get it back by unplugging the soundbar for a bit, but this is a royal pain. It will work for a week or so then happen again.

Mod: please don’t tell me to reset, power cycle, etc. have done all of that ad nauseum.

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‎06-11-2025 07:21 PM in 

Home Theater

Bump. Any ideas Samsung? Seems to be a defective software or unit.

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