Original topic:

Galaxy ring battery issue

(Topic created: Monday)
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Muteismyname
Asteroid
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Galaxy Ring
Since the last update, the Galaxy Ring no longer lasts the days it’s supposed to. Before, it used to last 7 to 8 days, and my ring is size 12. I connect it to its charging case and in no time it says it's fully charged—but that's not true because the Samsung widget is wrong. Now I had to turn everything off on the ring, when before I used to have everything enabled and it worked fine. I don't know what's going on.
 Q50XWWU2AYD1/Q50XWWU2AYD1/
5 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Ring

@Muteismyname Have you tried resetting the ring?

For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

 

Muteismyname
Asteroid
Options
Galaxy Ring
If I've already tried everything and reset it multiple times, but the problem still persists.
Mogay
Nebula
Options
Galaxy Ring

many redditors faced same issue, the only way to fix it ask for replacement, even samsung can't replace the battery, i read many people face this issue on Reddit

SolveForce
Galaxy
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Galaxy Ring
Thanks for sharing the firmware version — Q50XWWU2AYD1 — that’s helpful. What you're describing with the Galaxy Ring is likely due to a firmware-related bug introduced in the most recent update, and you are definitely not alone. Several users have reported the exact same issues:

Battery life dropping from 7–8 days down to 2–3 days

Inaccurate charge status via the Samsung Health widget

Sudden full-charge readings from the charging case, even when it’s not actually full

Needing to disable features like skin temperature, heart rate monitoring, or sleep tracking to conserve battery — even though it wasn’t necessary before



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Here’s What You Can Do Right Now

1. Check for a Patch Update

Samsung is likely aware of this. They may release a hotfix firmware soon. To check:

Open the Samsung Health app

Tap Menu > Galaxy Ring > About Ring

Tap Update Ring Software
If an update is available, apply it immediately.


2. Unpair and Re-pair the Ring

This can reset battery reporting issues:

Open Samsung Health

Go to Galaxy Ring > Settings > Unpair Ring

Restart your phone

Pair the ring again from scratch


This sometimes clears corrupted data from the last update.

3. Reset the Charging Case and Ring

If it’s showing false full charges:

Place the Ring in the charging case

Hold the charging case button (if applicable) for 10–15 seconds to reset

Remove the ring and place it back in the case

Then re-check the battery status via Samsung Health


4. Re-enable One Feature at a Time

Now that you’ve disabled everything, try turning features back on one by one to test which one drains battery excessively. In some cases, continuous heart rate monitoring is bugged and causes the biggest drain post-update.


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Community Insight

Users with larger ring sizes (like size 12) have reported more noticeable drop-offs post-update, possibly due to slightly different battery calibration curves. You're not imagining this — it's a pattern seen across forums and Samsung Members reports.


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What to Do Next

Report it through the Samsung Members app:
Go to Samsung Members > Get Help > Error Reports > Galaxy Ring

Include:

Your firmware version (Q50XWWU2AYD1)

Ring size

Battery drain rate

Which features were on/off


This ensures Samsung sees the scope of the issue and can push out a targeted fix



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Bottom line:
This is almost certainly a firmware or calibration bug, not a hardware fault. Until Samsung issues a patch, unpairing/re-pairing, resetting the ring case, and selectively re-enabling features are your best options.

Let me know if you'd like help crafting a feedback report or checking logs — we can get Samsung to prioritize a fix faster with more detailed submissions.
Muteismyname
Asteroid
Options
Galaxy Ring
Thank you
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