Need a Virus Remover Tool or APP

[BlondieA2Z]

5:07 pm., Sat May 24,2025
I have a virus, or several, opening up rapid-fire, random uninstalled games along with virus removal software apps by the hundreds! I already have Norton 360 installed & running but that's not stopping this!

I'm looking for HELP! from a Samsung app that I can trust OR A RECOMMENDATION for an app that I can trust. I've had to type this request on an outside app (Samsung Notes) & Paste & copy here because Text Messages do not work without numerous interruptions. 

[3Fees]

You can try malwarebytes from Google playstore.

https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware&hl=en_US

Cheers
3Fees

[realaud]

I second the Malwarebytes. Their free version has no adware, is fully functional and free forever.  Advanced features will cost but, depending on what features you want, it costs between $34-$49 per year and it includes 3 devices (they don't even all have to be yours)   

However, you have malicious adware that may have come from within a legitimate app you installed. I just recently read an article (incidentally, published by Malwarebytes on their blog) about how these rogue replicators are taking over legitimate ad space and Google Play protect and many scanners can not detect them because they are not present when the scan takes place. https://www.malwarebytes.com/adware

You might also want to utilize Good Lock's Nice Catch to see which app the ads are coming from.

[BlondieA2Z]

THANK YOU FOR THIS INFO! I will definitely check this out!

[BlondieA2Z]

Thank you! Malwarebytes looked promising, but I was literally getting one ad after another to download to rid my phone of viruses -- I figured THEY could be the viruses!

[realaud]

Malwarebytes does not have pop-up ads on their site, nor do they ever have a pop-up telling you to remove a virus unless you already have the app installed and, in fact, have malware; and they are easily recognizable from malware ads.  On the Malwarebytes website, on the page I gave you the link to, they have a free adware scan.  It will only scan if you click it, so you will know it's legitimate.  I have had Malwarebytes for years, and I consider the annual fee money well spent. I have it on my desktop computer, my laptop and my phone.  I use the free version on my spare backup phone.

[meself]

If you have norton make sure its upto date and do a full scan as for the pop-up etc. That can come from a app or from a site

[BlondieA2Z]

Thanks, I tried that first, several times, but within minutes, the problems started again. I had not downloaded any new apps or gone to any suspicious websites. I don't surf the web or anything like that. It has kinda shaken my confidence in Norton tho.

[BlondieA2Z]

Thank you all for the tips on malwarebytes! I jumped in (tho I couldn't find the free scan option without having to "sign into my account" first). But I did purchase the plan. I scanned my phone several times, and each time, it said something indicating there were no malicious files, apps, etc. I thought it didn't find anything. But after several scans, I thought maybe it had cleaned them & I was misreading the result! I exited the program & tried several apps -- messaging, email, solitaire -- and absolutely no problem at all! It worked!!!

Now my question is, can I drop my Norton 360 and just use malwarebytes -- which seems to offer the same (maybe better, since Norton didn't do its job) protection -- even as far as checking for your info on the dark web.

Is malwarebytes the only protection you have on your devices?

[realaud]

Yes, you can drop the Norton 360.  You can also turn on the free app protection in the  phone's security settings as an extra layer of protection (I keep it off since MB does the job).  It's usually not good to have more than one anti-virus program, as they fight with each other.  However, Norton is the most frequently scammed antivirus app for when those ads come up, which trick people into clicking them.  You won't see that kind of malicious adware with Malwarebytes.

As for your MB scan, it likely didn't really remove anything, so much as block them from popping up, as that's one of it's functions.  If they don't pop-up, you can't accidentally (or in a panic) click on them.  In most cases, clicking on these malicious ads help them replicate, in the worst case it steals your data.